Comparing to the developed countries, the environment of truck industry in China is totally different and in a fast growing stage.
In order to provide the perfect China specific requirements and local truck customers, Lab1886 team and H6(the next generation of Mercedes-Benz truck) connectivity team co-incubated the 1st MVP version H6 connectivity system.
As the lead designer, I worked closely with the business and development team, delivered the high quality product including a Website and Android version of the connectivity system.
I was the lead designer and worked closely with another UI designer & PM, finished all the design including the Website and Android of connectivity system.
1. Fleet owner
2. Fleet manager
3. Truck driver(in future)
According to the report from the research team, there are 7 modules which were identified as actively used by fleets.
In order to hear the voice from our internal truck experts, we also had an internal ideation workshop in April, 2019. 16 experts from 13 departments are attended.
In the workshop, attendees were separated into 3 groups. Each group stands for different customer unit and comes up ideas from different perspectives.
Through the internal ideation, we collected 91 frictions, defined 8 main frictions, ideated47 solutions and in the end we got our top 3 ideas.